FAQs
What types of products does Laz Cosmetic offer?
Laz Cosmetic specializes in a diverse range of innovative beauty products, including moisturizing lip care solutions and advanced microneedle rollers. Our products are designed to nourish and hydrate the skin while enhancing your overall beauty experience.
How do I use the microneedle roller effectively?
To use the microneedle roller effectively, ensure your skin is clean and dry. Gently roll the device over the desired area in multiple directions, applying minimal pressure. It is recommended to use the roller once a week for optimal results, and always follow up with a suitable serum or moisturizer to enhance absorption.
Are your products suitable for all skin types?
Yes, our products are formulated to be suitable for all skin types. However, it is advisable to conduct a patch test before using any new product to ensure compatibility with your skin.
What is your return policy?
We have a 30-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in their original packaging. Please contact us at support@lazcosmetic.com to initiate a return.
How long does shipping take?
Shipping times vary based on location. Domestic orders typically take 3–7 business days, while international orders may take 7–15 business days. Please note that delivery times may vary due to customs processing.
What should I do if my order arrives damaged?
If your order arrives damaged or defective, please inspect the item upon reception and contact us immediately. We will evaluate the issue and work to resolve it promptly.
Do you offer free shipping?
Shipping fees are calculated at checkout based on your location and selected delivery method. Free shipping may be available during promotional periods, so please check our website for any ongoing offers.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email containing tracking information. This will allow you to monitor the status of your package until it arrives.
Can I exchange an item?
To exchange an item, the fastest method is to return the original item and make a separate purchase for the new item. Please refer to our return policy for more details on initiating a return.
